Privacy Policy

Effective Date: January 2026
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, make a reservation for our restaurant, karaoke rooms, or private event spaces, and interact with our services.

1. Information We Collect

We collect information that you provide directly to us. This includes:

  • Contact details (Name, email address, phone number).
  • Reservation data (Date and time of visit, number of guests, specific floor or room requested).
  • Payment Information (Processed securely via our third-party payment providers).
  • Special requirements (Dietary restrictions or accessibility needs).

2. How We Use Your Information

Your information allows us to provide a high-quality, personalized experience. We use your data to:

  • Confirm and manage your bookings for The Bar, Karaoke Room, Mezzanine, or Terrace.
  • Send transactional messages, such as booking confirmations and reminders.
  • Improve our venue offerings based on customer preferences and feedback.
  • Ensure the safety and security of all guests within our premises.

3. Third-Party Sharing

We do not sell your personal information. We only share data with trusted partners necessary to run our business, such as:

  • Reservation platforms (e.g., OpenTable) to facilitate your bookings.
  • Secure payment processors for deposits or pre-payments.
  • Legal authorities, if required to comply with health, safety, or legal regulations.

4. Cookies and Tracking

Our website uses cookies to recognize your browser and capture certain information. This helps us remember your preferences for future visits and compile aggregate data about site traffic and interaction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to request access to the personal data we hold about you, to request corrections, or to ask for your data to be deleted from our marketing lists at any time.

For any questions regarding this policy, please contact us directly via our contact page.